Product view
- Use customer tools beside active WhatsApp conversations
- Work across contacts, messages and reusable templates
- Review conversations, feedback and team performance
- Recover clearly when an account lacks platform access
Business operations platform
Antonella
A connected workspace for teams that operate through WhatsApp—bringing customer context, conversation tools and operational insight into the browser and a dedicated web platform.
- Experience
- Web, Chrome and Firefox
- Delivery
- Extension, platform and API
AntonellaConnected workspace
Work surfaceChrome and Firefox extension
OperationsAngular web platform
Platform servicesNestJS API · Data · Integrations
Conversation → context → action02
At a glance
A product surface that meets users in their existing workflow while keeping deeper operations in the platform.
Technical view
- Angular platform with SSR, static targets and multi-domain routing
- Manifest V3 extensions packaged separately for Chrome and Firefox
- NestJS services with authenticated APIs and messaging integrations
- AWS infrastructure, OAuth flows and production-safe browser bridges
One workflow, several surfaces
The difficult part is not adding another screen. It is preserving identity, permissions and context as work moves between a third-party page, a browser side panel and a full application.
Work in context
The extension keeps the most useful actions close to the conversation already on screen.
Go deeper when needed
The web platform supports reporting, team administration and broader operational views.
Respect each browser
Chrome and Firefox builds follow their own lifecycle, sidebar and authentication contracts.